Contact

We’re a small, passionate team based in Ivybridge, Devon — making personalised gifts and laser-engraved pieces for customers across South Hams, Plymouth, Dartmoor and the UK. You’ll always speak to someone who genuinely cares about your order.

📍 Studio Address

Moon Groves
Unit 1A David’s Lane, The Clay Factory
Ivybridge, Devon, PL21 0EZ

✉️ Email

hello@moongroves.com
Best for order queries, personalisation proofs & custom requests. We typically reply within a few hours on weekdays.

🔐 Working Hours

Monday – Friday, 9am – 5pm (GMT/BST)
Weekend enquiries answered first thing Monday.

🎨 Custom & Bulk Orders

We love a bespoke challenge — weddings, corporate gifts, events, memorials. Email us with your idea and we’ll talk through what’s possible.

📦 Order Issues

Include your order number for fastest help. Damaged, wrong item, or late delivery — we’ll always make it right.

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Send us a message

Fill in the form below and we’ll get back to you within 24 hours — usually much sooner.

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Name

Email *

Phone (optional)

Message *
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